Logo
Free Workshop: Crafting Successful Business School Applications — Oct 31 → Join Now
Free Workshop: Crafting Successful Business School Applications — Oct 31 → Join Now
Free Workshop: Crafting Successful Business School Applications — Oct 31 → Join Now
Free Workshop: Crafting Successful Business School Applications — Oct 31 → Join Now

Cancellation & Refund Policy

Last updated on 25-09-2025 21:19:59

OPENVENTURE TECHNOLOGIES PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 24 hours of purchase and before the digital service has been initiated. However, the cancellation request may not be entertained if access has already been granted, the service has started, or materials/resources have been shared.
  • OPENVENTURE TECHNOLOGIES PRIVATE LIMITED does not accept cancellation requests once the digital service has been accessed, initiated, or resources/materials have been delivered. However, refund/replacement can be made if the customer establishes that the quality of service delivered is not satisfactory, subject to review by our Quality Assurance team.
  • In case of non-delivery or technical issues with a digital service, please report the same to our Customer Service team. The request will, however, be entertained once our team has checked and determined the same at our own end. This should be reported within 7 days of purchase or scheduled delivery. In case you feel that the service received was not as described on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days. The Customer Service Team after looking into your complaint will take an appropriate decision, which may include a partial or full refund.
  • In case of any Refunds approved by the OPENVENTURE TECHNOLOGIES PRIVATE LIMITED, it’ll take 10-15 business days for the refund to be processed to the end customer. Refunds will not be processed for missed usage, change of mind after accessing the service, or services already delivered in full.